Changelog

Changelog

RSS
Oct 20, 2026
UpdateNew voice_call and voice_call_event tables sync Gorgias phone call data, including call outcome, wait time, and duration, for reporting on unanswered call rate, average wait time, and SLA percentage.
voice_callvoice_call_event
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Jun 8, 2026
UpdateNew custom reports let you build warehouse tables from any Gorgias Reporting Statistics scope, with selectable measures, dimensions, time dimension and granularity.
report_<your_report_name>
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Jun 5, 2026
UpdateNew per-event-type tables let you sync individual Gorgias event types (e.g. ticket-closed) as separate append-only streams, enabling accurate resolution-time reporting.
event_<event_type>
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May 26, 2026
UpdateNew customer stream and support for ticket-customer-updated events.
customer
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May 22, 2026
FixFixed pagination failures when the API returns null data.
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May 1, 2023
NewNew connector: E-commerce customer support data.
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