Gorgias

Gorgias is a helpdesk software solution that is specifically designed for e-commerce businesses. Named after the ancient Greek sophist, Gorgias provides customer service teams with an integrated platform for managing customer communications and service tasks.

Features

Feature name	Supported
Column Hashing	True	Field level
Blocking	True	Field level
Incremental	True
Custom data	False
History	False
ReSync	True	Table level
Templates	False

Data Schema

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🔧 Setup Guide

Step 1 - Fetch your credentials from Gorgias

1. In your Gorgias workspace, go to Settings > REST API
2. Make note of your credentials that you will need to set up Gorgias with Weld
   1. Gorgias sub-domain (if the URL is https://weld-demo.gorgias.com then the sub-domain is weld-demo)
   2. Username (your email address)
   3. API Key
3. You will need to use these credentials to set up Gorgias with Weld

Step 2 - Create a new Gorgias connection in Weld

1. In the connector setup form, enter the credentials you fetched from your Gorgias workspace
2. Click Connect to allow Weld to access your Gorgias account using the provided credentials