Gorgias to PostgreSQL integration
Connect Gorgias to PostgreSQL and automatically sync your customer support data. Weld extracts Tickets, Customers, Messages, and Tags from Gorgias, loads them into PostgreSQL, and lets you transform the data using SQL or dbt, no custom scripts required.
- ticket40 cols
- customer11 cols
- satisfaction_survey11 cols
- ticket_custom_field4 cols
- ticket_message31 cols
- tag7 cols
- Extract
- Load
- Keep in sync
- gorgias.ticketSynced
- gorgias.customerSyncing
- gorgias.satisfaction_surveySynced
- gorgias.ticket_custom_fieldSynced
- gorgias.ticket_messageSynced
- gorgias.tagSynced
- Gorgias tables
- 93
- fields, typed
- 885
- relationships kept
- 7
- agent context included
- MCP
Trusted by data and AI teams
How to set up Gorgias to PostgreSQL in Weld.
In the app, with the API or an agent.
Why sync Gorgias to PostgreSQL?
Ready for analysis.
Centralizing your Gorgias data in PostgreSQL lets you join it with other data sources for cross-platform analytics and deeper insights.
Build reliable dashboards and reports by querying Gorgias data directly in PostgreSQL using SQL or your preferred BI tool.
Support metrics and SLA tracking
Monitor ticket volume, resolution times, and satisfaction scores from Gorgias in PostgreSQL. Correlate support data with product and customer data.
Centralized data warehouse
Bring Gorgias data into PostgreSQL alongside other sources to create a single source of truth for your organization.
Automated reporting
Replace manual exports and spreadsheet-based reporting with automated pipelines from Gorgias to PostgreSQL. Connect BI tools like Looker, Metabase, or Power BI.
What data can you sync?
Every Gorgias table, keys intact.
Weld syncs the following data objects from Gorgias into PostgreSQL. The exact tables and fields depend on your Gorgias configuration and the permissions granted during setup.
- ticket
- customer
- satisfaction_survey
- ticket_custom_field
- ticket_message
- tag
- ticket_tag
- event_account_created
- event_account_deactivated
- event_account_setting_updated
- event_account_updated
- event_action_executed
- event_custom_field_condition_created
- event_custom_field_condition_deleted
- event_custom_field_condition_disabled
- event_custom_field_condition_enabled
- event_custom_field_condition_updated
- event_custom_field_created
- event_custom_field_updated
- event_customer_created
- event_customer_deleted
- event_customer_merged
- event_customer_updated
- event_integration_created
- event_integration_deactivated
- event_integration_deleted
- event_integration_reactivated
- event_integration_updated
- event_macro_created
- event_macro_deleted
- and 62 more
Ask your agent.
It queries PostgreSQL for you.
Connect Claude, Cursor, ChatGPT or your own agent to Weld over MCP. It reads the Gorgias context, finds the tables it needs and runs the query in PostgreSQL.
How many ticket rows do we have per customer? Use our Gorgias data in PostgreSQL.
Reading the Gorgias context first, so the query uses the right tables and keys.
Technical considerations.
What to expect.
- Incremental syncing
- Weld uses incremental syncing where supported by the Gorgias API, loading only new and updated records to minimize data transfer and warehouse costs.
- Schema handling
- Weld automatically manages schema changes. If Gorgias adds new fields, they're detected and added to the corresponding PostgreSQL tables.
- Data freshness
- Sync frequency depends on your Weld plan. Most connectors support schedules from every 5 minutes up to daily intervals.
- Security
- All data is encrypted in transit (TLS) and at rest. Weld is SOC 2 Type II compliant and supports IP whitelisting for database connections.
Keep reading.
Guides, docs and schema.
Common questions.
About Gorgias to PostgreSQL.
Start syncing Gorgias to PostgreSQL.
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