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Gorgias to Amazon Redshift integration

Connect Gorgias to Amazon Redshift and automatically sync your customer support data. Weld extracts Tickets, Customers, Messages, and Tags from Gorgias, loads them into Amazon Redshift, and lets you transform the data using SQL or dbt, no custom scripts required.

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4.8 on G2
GorgiasSource
WeldWeld
Amazon RedshiftWarehouse
Weld · New sync
GorgiasSourceGorgiasConnected
Tables to sync
  • ticket40 cols
  • customer11 cols
  • satisfaction_survey11 cols
  • ticket_custom_field4 cols
  • ticket_message31 cols
  • tag7 cols
  • Extract
  • Load
  • Keep in sync
Amazon RedshiftDestinationAmazon RedshiftReady
gorgias schema
  • gorgias.ticketSynced
  • gorgias.customerSyncing
  • gorgias.satisfaction_surveySynced
  • gorgias.ticket_custom_fieldSynced
  • gorgias.ticket_messageSynced
  • gorgias.tagSynced
Gorgias tables
93
fields, typed
885
relationships kept
7
agent context included
MCP

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How it works

How to set up Gorgias to Amazon Redshift in Weld.
In the app, with the API or an agent.

Setup guideAPI guideMCP docs
Weld · New Gorgias sync
GorgiasNew connectionGorgiasAuthorised
Connection namegorgias
AuthorizeOpens Gorgias to grant read access
Use cases

Why sync Gorgias to Amazon Redshift?
Ready for analysis.

Centralizing your Gorgias data in Amazon Redshift lets you join it with other data sources for cross-platform analytics and deeper insights.

Build reliable dashboards and reports by querying Gorgias data directly in Amazon Redshift using SQL or your preferred BI tool.

  • Support metrics and SLA tracking

    Monitor ticket volume, resolution times, and satisfaction scores from Gorgias in Amazon Redshift. Correlate support data with product and customer data.

  • Centralized data warehouse

    Bring Gorgias data into Amazon Redshift alongside other sources to create a single source of truth for your organization.

  • Automated reporting

    Replace manual exports and spreadsheet-based reporting with automated pipelines from Gorgias to Amazon Redshift. Connect BI tools like Looker, Metabase, or Power BI.

Schema

What data can you sync?
Every Gorgias table, keys intact.

Weld syncs the following data objects from Gorgias into Amazon Redshift. The exact tables and fields depend on your Gorgias configuration and the permissions granted during setup.

Open the schema explorer
All 93 tables
  • ticket
  • customer
  • satisfaction_survey
  • ticket_custom_field
  • ticket_message
  • tag
  • ticket_tag
  • event_account_created
  • event_account_deactivated
  • event_account_setting_updated
  • event_account_updated
  • event_action_executed
  • event_custom_field_condition_created
  • event_custom_field_condition_deleted
  • event_custom_field_condition_disabled
  • event_custom_field_condition_enabled
  • event_custom_field_condition_updated
  • event_custom_field_created
  • event_custom_field_updated
  • event_customer_created
  • event_customer_deleted
  • event_customer_merged
  • event_customer_updated
  • event_integration_created
  • event_integration_deactivated
  • event_integration_deleted
  • event_integration_reactivated
  • event_integration_updated
  • event_macro_created
  • event_macro_deleted
  • and 62 more
Weld MCP server

Ask your agent.
It queries Amazon Redshift for you.

Connect Claude, Cursor, ChatGPT or your own agent to Weld over MCP. It reads the Gorgias context, finds the tables it needs and runs the query in Amazon Redshift.

Set up the MCP serverClaudeCursorChatGPTGemini
Claude CodeOpus 5
>

How many ticket rows do we have per customer? Use our Gorgias data in Amazon Redshift.

Reading the Gorgias context first, so the query uses the right tables and keys.

●weld·search_available_references
⎿raw.gorgias.ticket
raw.gorgias.customer
+ 91 more Gorgias tables
●weld·get_reference_schema
⎿ticket · 40 columns
joins customer on customer_id
●weld·run_query
⎿select c.id, count(*) from {{raw.gorgias.ticket}} t
join {{raw.gorgias.customer}} c on t.customer_id = c.id
group by 1
submitted
●weld·get_query_status
⎿DONE
●weld·get_query_result
⎿rows returned
✓Answered from Gorgias data in Amazon Redshift
>Ask about your Gorgias data
Under the hood

Technical considerations.
What to expect.

Incremental syncing
Weld uses incremental syncing where supported by the Gorgias API, loading only new and updated records to minimize data transfer and warehouse costs.
Schema handling
Weld automatically manages schema changes. If Gorgias adds new fields, they're detected and added to the corresponding Amazon Redshift tables.
Data freshness
Sync frequency depends on your Weld plan. Most connectors support schedules from every 5 minutes up to daily intervals.
Security
All data is encrypted in transit (TLS) and at rest. Weld is SOC 2 Type II compliant and supports IP whitelisting for database connections.
Resources

Keep reading.
Guides, docs and schema.

Documentation

Gorgias setup guide

How to connect Gorgias to Weld, step by step.

Documentation

Amazon Redshift setup guide

How to connect Amazon Redshift to Weld, step by step.

Schema

Gorgias schema explorer

Browse all 93 tables and 885 fields.

Connector

Gorgias connector

Everything Weld does with Gorgias.

FAQ

Common questions.
About Gorgias to Amazon Redshift.

Start syncing Gorgias to Amazon Redshift.

Set up your Gorgias data pipeline in minutes. No credit card required. Free for 14 days.

GorgiasSource
WeldWeld
Amazon RedshiftWarehouse
Start for freeTalk to us
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