Gorgias Connector
Gorgias is designed as a customer support platform tailored primarily for e-commerce businesses, streamlining customer interactions.
GorgiasYour warehouseLive
Agent context over MCPSet up in minutes.
No code, no maintenance.
Gorgias
Data source
Gorgias in your warehouse.
Ready for your agents.
Gorgias is designed as a customer support platform tailored primarily for e-commerce businesses, streamlining customer interactions. Weld's Gorgias connector is fully managed: it extracts data from Gorgias, loads it into your warehouse, and keeps it in sync. The data lands in a clean, documented schema with agent context attached, so analysts can query it with SQL or dbt, and agents can query it over the Weld MCP server without guessing at tables or joins.
Gorgias data schema.
The map your agents read.
Every table, field and relationship Weld syncs from Gorgias is served to agents as context over MCP, so they pick the right tables and join on the right keys.
- tables
- 10
- fields
- 154
- relationships
- 8
Gorgias models.
What the numbers mean.
Open-source SQL that turns the raw Gorgias tables into the reports people ask about. Deploy them in Weld and your agent queries the definitions, not guesses.
- Agent performance by monthPer agent per month: tickets closed and how fast, messages sent, first responses given, and satisfaction on their tickets.grain: month x gorgias_account x agent
- Response times by monthFirst response time, resolution time, messages per ticket, one-touch and zero-touch rates and satisfaction for the tickets created in each month: the "Support performance" overview.grain: created month x gorgias_account x team x channel
- Ticket lifecycleOne row per ticket with its dimensions, first response and resolution times derived from the message log and close timestamp, message counts and CSAT.grain: gorgias_account x ticket
- Ticket volume by dayTickets created, closed and left open per day: the "Overview" volume charts.grain: day x gorgias_account x team x channel
- Voice calls by dayPhone calls handled by Gorgias Voice per day: volume, answered, voicemail and talk time, the core of the "Voice" statistics.grain: day x gorgias_account x direction x status
Ask your agent.
It already knows Gorgias.
Connect Claude, Cursor, ChatGPT or your own agent to Weld over MCP. It reads the Gorgias context, finds the tables it needs and queries your warehouse.
- Agent contextGorgias tables, fields and joins
- QuerySQL against your warehouse
- OperateCheck, rerun and refresh syncs
How many ticket rows do we have per customer? Use our Gorgias data.
Reading the Gorgias context first, so the query uses the right tables and keys.
Load Gorgias into any warehouse.
Set up in minutes, no code.
Everything you need.
To get started.
Gorgias setup guide
Step-by-step instructions to configure and start syncing.
MCP serverConnect your agents
Set up Claude, Cursor, ChatGPT or Codex against your Weld workspace.
Weld Connect APIBuild custom connectors
Use the Weld Connect API to build and publish your own connector.
FAQCommon questions
Answers to frequently asked questions about Weld connectors.
Set it up in code.
One REST API.
Use the Weld Connect REST API to create Gorgias connections, configure ELT syncs, and manage pipelines entirely through code. Built for embedding, automation, and CI/CD workflows.
▌Common questions.
About connectors.
Something not covered here? A data engineer can walk through your setup with you.
Talk to usPut your Gorgias data to work.
Connect Gorgias, pick a warehouse, and your agents can query it today. Free for 14 days, no credit card.
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