Get smart about support and success with pre-defined customer data models directly in Intercom
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What can

you do with


and Weld?

Sync your Intercom data into your data warehouse and back again. View your valuable product usage data directly in Intercom, such as which feature customers interacted with.

Use Cases

  • Centralize all of your Intercom data in your BigQuery or Snowflake data warehouse to build the most accurate and fine-tuned customer data models.
  • Get a 360° view of your customers directly in Intercom to help your customer success team to spot potential churn before it happens and be proactive about it.
  • Get notified in real-time when a customer completes an onboarding step and build powerful workflows in Intercom to merge product data with your CRM.

Conversational Relationship Platform helping businesses build customer relationships through personalized, messenger-based experiences.

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