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Intercom

Get smart about support and success with pre-defined customer data models directly in Intercom.

Load data from Intercom to your Data Warehouse

Start moving your Intercom data to BigQuery, Snowflake, or Redshift with fully managed data pipelines. Get clean normalized data ready for analytics, easy to setup in minutes with no coding required. Up to 5 minute sync frequency for fast data syncronisation.

View more about the Intercom integration in the Weld documentation

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Explore available Intercom data

Browse all the data tables available for the Intercom integration, in our interactive ERD data viewer.

View the Intercom Data Schema

Transform and model Intercom data

Get clean data models from your Intercom data. Weld makes it easy to transform and model with the powerful built in SQL editor and AI Assistant.

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Connect Intercom data to any BI tool

Transform and combine Intercom data with other data sources with Weld, to build valuable business insights. Connect any BI Tool to build valueable analytics and reporting for your company.

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Send data to Intercom

Sync data from any data source to Intercom, with the Weld Reverse ETL, for powerful data enrichment. Easy setup fully managed data pipeline to Intercom in minutes with no coding required.

View more about the Intercom integration in the Weld documentation

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Conversational Relationship Platform helping businesses build customer relationships through personalized, messenger-based experiences.

Here are four popular data analytics use cases with data derived from Intercom:

  • Customer Support Analysis: Intercom tracks metrics like response time, resolution time, and conversation ratings. Analyzing these metrics helps support teams assess their efficiency, identify areas of improvement, and ensure customers are receiving timely and effective assistance.
  • Lead Engagement and Conversion Metrics: Intercom's tools for sales provide insights into how leads interact with messages, products, or services. By evaluating metrics such as message open rates, click-through rates, and conversion events, sales teams can refine their outreach strategies and tailor communication to enhance lead conversion.
  • User Behavior and Segmentation: With Intercom, businesses can segment their users based on behavior, product usage, or custom attributes. Analyzing the interactions and preferences of these segments allows businesses to personalize communication, offers, and product recommendations, enhancing user engagement and retention.
  • Campaign Effectiveness Assessment: Intercom's marketing tools provide data on the performance of outbound campaigns, from message delivery to engagement rates. Evaluating the effectiveness of various messages, campaigns, or channels helps marketers optimize their strategies, ensuring higher engagement and ROI.

Harnessing the data from Intercom allows businesses to refine their communication strategies, enhance customer experience across touchpoints, and make data-driven decisions that lead to increased engagement, loyalty, and growth.

Start working with your Intercom data today

Get started building your data warehouse with Intercom and 100+ more apps and database integrations available.

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Tired of scattered data? Build your data warehouse with Weld in minutes with our powerful ELT, SQL Transformations, Reverse-ETL and AI Assistant - connected to 100+ apps, files and databases.

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